The Care Quality Commission is the independent regulator of health and social care in England. It monitors, inspects and regulates services to make sure they meet standards of quality and safety.
We are delighted to be rated as Outstanding for Caring in the latest CQC Report, which states:
The service was very caring. People's feedback was overwhelmingly positive. People were cared for by staff who genuinely cared about them and went ‘the extra mile’ for them.
People benefited from staff who took the time to listen to them and get to know them. Staff had formed strong caring relationships with people. People and their relatives were involved in their care and staff respected people’s wishes.
People benefited from staff who promoted their independence and encouraged them to do as much for themselves as possible.
You can view the full report here on the CQC website